Conversations
Events that occur when a new conversation is created or the conversation object is updated.
conversation.created
conversation.created
{
"data":{
"id":"81f291d7-3693-4100-96f1-9957faceebfe",
"status":"open",
"language":"en",
"channel_id":"029f876c-e60f-454b-8e51-4c38f0484140",
"contact_id":"db737fac-9b54-48ba-9fdc-7db30f907fab",
"created_at":"2023-09-08T13:55:10.584156Z",
"updated_at":"2023-09-08T13:55:10.584156Z",
"channel_type":"phone",
"unread_count":0,
"assigned_team_id":null,
"assigned_user_id":null,
"contact_language":"en",
"last_message_date":null
},
"event":"conversation.created",
"request_id":"13d0abf8-e54e-4bf0-a645-f7ff68c703a4"
}
conversation.updated
conversation.updated
{
"data":{
"id":"81f291d7-3693-4100-96f1-9957faceebfe",
"status":"open",
"language":"en",
"channel_id":"029f876c-e60f-454b-8e51-4c38f0484140",
"contact_id":"db737fac-9b54-48ba-9fdc-7db30f907fab",
"created_at":"2023-09-08T13:55:10.584156Z",
"updated_at":"2023-09-08T13:55:10.584156Z",
"channel_type":"phone",
"unread_count":1,
"assigned_team_id":null,
"assigned_user_id":2,
"contact_language":"en",
"last_message_date":null
},
"event":"conversation.created",
"request_id":"13d0abf8-e54e-4bf0-a645-f7ff68c703a4"
}
Updated about 1 year ago