Update Team

A request to this endpoint can be used to:

  • set/update name
  • set/update the assignment_method
  • set/update the team's locations
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Path Params
string
required

Team ID

Body Params

Team Update Params

string
enum
Defaults to manual

The team's assignment method. There are three options - "manual", "round_robin", "balanced".

  1. Manual - Conversations are not automatically assigned
  2. Round Robin - Conversations are assigned to teammates in sequential order
  3. Balanced - Conversations are assigned to teammates with the fewest active conversations
Allowed:
string

Color

string

Description

string

Emoji

string

Team ID

locations
array of strings

List of Location IDs

locations
string

Team name

Responses

Callback
Language
Credentials
Header
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Response
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application/json